Both Rayburn and Zeswitz Music want to go the extra mile to ensure your complete satisfaction. Our knowledgeable and friendly staff are dedicated to making sure that you are happy with your purchase.
All of our products are backed by a 30 day satisfaction guarantee. If you are not completely satisfied, you may return most items within 30 days of the date you received the item for a refund, exchange or store credit.
We also offer free product exchanges within 30 days; simply contact us to make an exchange. We’ll set up the exchange for you, and send you a prepaid label for shipping!
We also take responsibility for return shipping if we sent the wrong item, or if an item arrived damaged. Simply return your item to us in the original packaging. You can affix our prepaid label to your box and drop it at the nearest UPS pick-up location. (Be sure to cover the original shipping address on the outside carton.)
We also offer free product exchanges within 30 days; simply contact us to make an exchange. We’ll set up the exchange for you, and send you a prepaid label for shipping!
We also take responsibility for return shipping if we sent the wrong item, or if an item arrived damaged. Simply return your item to us in the original packaging. You can affix our prepaid label to your box and drop it at the nearest UPS pick-up location. (Be sure to cover the original shipping address on the outside carton.)
For your own protection, please be sure to retain your tracking number.